Policies

• There is a two hour minimum on all rentals.
• Please arrive at least 30 minutes before your reservation time to complete payment, waivers and prepare to paddle.
• All paddlers must sign a waiver and provide a drivers license and credit card as a deposit.
• Paddlers under the age of 19 must have a waiver signed by a parent or legal guardian.
• Solo paddlers must be able to properly explain a solo paddle float rescue.
• Maximum three people per canoe.
• Maximum one person per seat in kayaks.
• An animal counts as one person.
• An adult must accompany a person under the age of 16 on the water and have capsize recovery experience.
• Our hours of operation are subject to change without notice due to inclement weather or other safety hazards that may arise.
• Life jackets must be worn at all times while on the water.
• Allow plenty of time for parking particularly during the busy summer months.
• Solo canoeing is prohibited.

Rentals Reservation Cancellation Policy:

48 hours notice is required to cancel a reservation. There is a $15 cancellation penalty per boat per day for less than 48 hours notice. This policy is flexible if we are not completely booked. However, if we are turning away customer's to hold boats that you decide to cancel within the 48 hour period, you will be charged the cancellation fee. Your rental period begins from the start time of your reservation.

Please ensure you arrive well in advance to park and complete the registration process. Remember, parking can be limited and the Kayak Centre is often quite busy. If you are late for your reservation, or do not allow yourself enough time to complete the registration process, we will make every attempt to extend your booking. However, we may not be able to accommodate this when people are booked immediately after you. If this is the case, we will charge you for the booked time. Do not arrive only 5 minutes prior to your reserved rental time! Add 7% PST & 5% GST to all rental rates. Pricing subject to change without notice.